Shipping policy

At Gorvin, we are dedicated to delivering a dependable, transparent, and hassle-free shipping experience for every customer. Our team works carefully to ensure your premium products are delivered safely and within the estimated timeframe.

Shipping Destination

At this time, we only ship to addresses within the United States (US). Orders submitted with shipping destinations outside the United States cannot be processed.

Shipping Costs

We proudly provide Free Shipping on every order delivered within the United States. There are no hidden shipping charges, and no minimum purchase is required to qualify for free delivery.

Delivery Timelines

We make every effort to prepare and deliver your orders as efficiently as possible. Our shipping process includes the following stages:

Order Cut-Off Time: 5:00 PM (CT)

Order Processing Time (Handling): 1–2 Business Days (Monday to Friday). Orders received after 5:00 PM CT, as well as those placed on weekends or public holidays, will be processed on the next available business day.

Shipping Time (Transit): 4–6 Business Days (Monday to Friday). We work with FedEx to provide dependable and secure shipping services.

Total Estimated Delivery Time: 5–8 Business Days from the date your order is placed.

Order Tracking

Every order includes real-time tracking. After your package has been shipped, you will receive a confirmation email containing your unique tracking number. This tracking number allows you to follow your shipment until it reaches your delivery address.

Duties and Taxes

For customers located within the United States, the amount displayed during checkout is the total amount you pay. Gorvin covers all standard shipping costs, and no additional duties or taxes are due upon delivery.

Lost or Delayed Packages

Although we partner with trusted shipping carriers, unexpected delays may occasionally occur. If your package is delayed beyond the estimated delivery timeframe or you believe it has been lost, please contact our support team as soon as possible. We will work directly with the shipping carrier to locate your shipment and resolve the matter promptly.

Contact Us

If you have any questions about our Shipping Policy, need to update your shipping information, or would like assistance with your order status, our support team is always available to help.

BUSINESS NAME: Gorvin

BUSINESS HOURS: 9:00 AM - 5:00 PM (Mon - Fri)

BUSINESS PHONE: +1 (915) 474-1715

BUSINESS MAIL: support@gorvin.shop

BUSINESS ADDRESS: 2804 Sinking Rock Pl, El Paso, TX 79938, USA